Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its sizing categories for women's and children's clothes but did not contact all shoppers about the modification.
Social Media Response
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with other platforms.
The platform has recommended to review their products and manually change the size where appropriate, which has left users frustrated.
Size Classification Modifications
Earlier, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.
